Business Operations Analyst (Operations)

Intro

As a Business Operations Analyst at Vertex Labs, you'll join a Operations team that cares about doing the work well, not just doing it fast.

You'll have a seat at the table early — your input will shape how this function operates as we grow.

We move quickly, communicate directly, and give people the autonomy to do their best work without unnecessary process.

About the team

We believe in shipping iteratively, learning from real feedback, and cutting anything that doesn't serve the goal.

The team is a mix of senior and mid-level practitioners who collaborate daily and review each other's work closely.

Candidate Responsibilities

• Own and improve internal process documentation
• Support leadership with ad-hoc operational analysis
• Build dashboards to track operational KPIs
• Identify and remove operational bottlenecks
• Coordinate cross-team projects to keep them on schedule
• Manage vendor relationships and contracts

Candidate Profile

• Strong project management skills
• A bias toward simplifying complex processes
• 3+ years in an operations or business analyst role
• Comfortable working with spreadsheets and lightweight data analysis

Nice to have

• Experience in a fast-growing startup environment
• Basic SQL skills
• Experience with project management tooling (Asana, Jira, or similar)

Recruiting Process

Our hiring process starts with a short online screening test tied to this posting — usually under 23 minutes — so you can demonstrate your skills directly instead of relying on a generic application.

If you pass the test(s) attached to this role, your application moves straight to our hiring team for review, typically within 5 business days.

From there, expect two to three conversations with the team and hiring manager, followed by a decision and offer. We aim to keep the whole process under 4 weeks from start to finish.